FIRST STATE BANK LIVINGSTON
At First State Bank Livingston Texas, the basis of each customer relationship,
many of which
span generations, is trust. As financial service professionals entrusted with
information, we respect the privacy of our customers and are committed to treating
responsibly. To underscore our commitment to protecting our customers' privacy,
the Board of Directors of
First State Bank Livingston Texas has adopted the following Customer Information
as the standard for all Bank employees in the collection, use, retention, and
security of individual customer
CUSTOMER PRIVACY EXPECTATIONS
USE, COLLECTION AND RETENTION OF CUSTOMER INFORMATION
FSB will collect, retain, and use information about our customers only when we believe that it will help administer our business or provide products, services or other opportunities to you. Information about you will be collected and retained only for specific business purposes - and we will tell you why we must gather and retain the information. We will use this information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with superior service. We will use this information only in accordance with the principles set out in this Policy.
MAINTENANCE AND ACCURACY OF CUSTOMER INFORMATION
FSB is committed to maintaining complete
and accurate information about you and your accounts, and we employ
reasonable measures to ensure the accuracy, timeliness and thoroughness
of this information. Should you
believe that our records contain inaccurate or incomplete information about
you, please notify us. We will
investigate your concerns and pledge to correct any inaccuracies in a timely
At FSB, only employees who need customer
information to perform their duties are authorized to access
personally identifiable customer information. Employees are educated that
all customer information is
considered private and privileged and is to be used solely for the purpose
of providing you with the finest
service available. Because of the importance of these issues, all FSB employees
are responsible for maintaining
the confidentiality of customer information and employees who violate this
Policy will be subject to
FSB will not reveal specific information about your accounts or other personally identifiable data to unaffiliated third parties for their independent use unless:
You request or authorize it.
The information is provided to help complete a transaction you initiated.
The disclosure is made to a reputable credit bureau or similar information-reporting agency.
The disclosure is required or allowed by law (i.e. subpoena, investigation of fraudulent activity, etc.).
We do not provide account or personal information to companies unaffiliated with FSB for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.
Use of First State Bank's Web Site
First State Bank Livingston Texas's Web site does not require you to disclose any personally identifiable information unless you apply for a product or service offered by FSB. If, however, you choose to contact us via e-mail, the e-mail address and any other information reflected in the e-mail header, such as your name or organization, will be revealed in the e-mail. Your e-mail information will be used for the specific purpose of responding to your questions or comments. It is FSB's pledge that your e-mail address will not be sold or shared with others outside the Bank unless we are compelled to do so by applicable law.
PRIVACY IN BUSINESS RELATIONSHIPS WITH THIRD PARTIES
First State Bank of Livingston also engages in the business of selling money orders and travelers checks as an agent for American Express, which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking.
Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
In Person or by U.S. Mail:
Esta institutciôn ha sido constituda, ha obtenido su habilitaciôn, o ha sido inscripta conforme a tas leyes del Estado de Texas. y, según establece la ley del estado, está sujeta a la supervisión regulatoria del Texxas Department of Banking.
Todo consumidor que desee presentar una queja contra esta institución deberia ponerse en contacto el Texas Department of Banking a través de alguno de los medios que se indican a continuación:
En la persona o por correo oficial:
Por correo electrónico: firstname.lastname@example.org
Sitio web: http://www.banking.state.tx.us/
PRIVACY PRINCIPLES TO OUR CUSTOMERS